Service dispatch
Service call log
Track customer service calls, technicians, priority, dispatch status, billable review, follow-up dates, and operational handoffs.
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PreviewPrintable service call log
2 review rowsService call log
May service calls
Northwind Studio - 2026-05-06 - Downtown - Dispatcher Maya Chen
Dispatch summary
| Open calls | 3 |
|---|---|
| Scheduled or dispatched | 2 |
| Billable calls | 2 |
| Unassigned | 1 |
Review signals
| Urgent | 2 |
|---|---|
| Due follow-ups | 2 |
| Billable review | 1 |
| Review queue | 2 |
Service call detail
| Customer | Account | Service | Date | Time | Technician | Priority | Status |
|---|---|---|---|---|---|---|---|
| Lee Wong | L-200 | Plumbing | 2026-05-05 | 11:30 | - | High | Follow Up |
| Ava Patel | A-100 | HVAC | 2026-05-06 | 09:00 | Noah | Urgent | Dispatched |
| Owen Bell | O-400 | Electrical | 2026-05-06 | 15:00 | Priya | Normal | Scheduled |
Technician workload
| Noah | 1 open - 1 urgent - 1 follow-up |
|---|---|
| Unassigned technician | 1 open - 1 urgent - 1 follow-up |
| Priya | 1 open - 0 urgent - 0 follow-up |
Service-type summary
| HVAC | 1 open - 1 billable - 1 follow-up |
|---|---|
| Plumbing | 1 open - 0 billable - 1 follow-up |
| Electrical | 1 open - 1 billable - 0 follow-up |
Dispatch review checklist
- Review Ava Patel for Urgent priority, Dispatched status, and Billable billing.
- Review Lee Wong for High priority, Follow Up status, and Review billing.
Notes
Review urgent and follow-up calls first.